Responsible Gaming

Your wellbeing is our priority

Player Protection

Important Reminder

Gambling should be entertaining and fun. If gambling is no longer enjoyable or is causing problems in your life, we encourage you to seek help. Remember: gambling can be addictive.

Self-Assessment Tools

Problem Gambling Warning Signs

  • • Spending more money than you can afford
  • • Gambling for longer than intended
  • • Chasing losses with bigger bets
  • • Borrowing money to gamble
  • • Neglecting work, family, or social activities
  • • Feeling anxious or depressed about gambling
  • • Lying about gambling activities
  • • Unable to stop despite wanting to
  • • Gambling to escape problems
  • • Mood swings related to wins/losses

Self-Assessment Questions

Ask yourself these questions honestly:

  • 1. Do you gamble more than you originally planned?
  • 2. Have you ever lied about your gambling activities?
  • 3. Do you feel the need to bet more money to get the same excitement?
  • 4. Have you tried to cut back on gambling but couldn't?
  • 5. Do you gamble to escape from problems or feelings?

If you answered "yes" to any of these questions, consider seeking help.

Player Protection Tools

Time Management
  • • Session time limits (1-24 hours)
  • • Daily time limits
  • • Reality check reminders
  • • Automatic logout after inactivity
Spending Controls
  • • Daily deposit limits
  • • Weekly/monthly deposit limits
  • • Loss limits
  • • Wager limits per bet

Self-Exclusion Options

24 Hour Break

Take a short break from gambling

Temporary Exclusion

1 week to 6 months exclusion

Permanent Exclusion

Permanent account closure

Important Notes

  • • Self-exclusion cannot be reversed during the chosen period
  • • We will close your account and return any remaining balance
  • • Marketing communications will be stopped immediately
  • • Consider registering with GAMSTOP for UK-wide exclusion

Support Organizations

International Support

GamCare

UK-based support service

BeGambleAware

Information and support

Gambling Therapy

Global online support

Helplines

GamCare Helpline

0808 8020 133

Free, confidential, 24/7

National Problem Gambling Helpline

1-800-522-4700

US & Canada, 24/7

Gambling Help Online

1800 858 858

Australia, 24/7

Underage Gambling Prevention

Age Verification

We use advanced age verification systems to prevent underage gambling. All players must be 18+ or the legal gambling age in their jurisdiction.

Parental Controls

  • • Use parental control software to block gambling sites
  • • Monitor your children's internet activity
  • • Educate children about gambling risks
  • • Report suspected underage gambling to us immediately

Report Underage Gambling

If you suspect someone under 18 is using our services, please contact us immediately at [email protected] or call +356 2123 4567.

Need Help Right Now?

If you're struggling with gambling problems, don't wait. Help is available 24/7.